Should there be a delay in shipment, we will notify you. Your credit card will be charged only after your order ships. We ship to U.S. addresses only.... Sorry, no PO Boxes, APO / FPO. We supply no Export Documentation of any kind. All funds in $US. We will accept no returns, parcels, or claims for warranty on items shipped to us from outside of the USA, or on items which have been shipped by any party to destinations outside of the USA.
If you order on line, the final checkout will allow you to specify several shipping options.... Ground, Air, etc. We use UPS for most shipments. All shipments are insured, and the total shipping charges include insurance. A physical address (no PO Boxes) is required for all shipments. In certain instances, products may be drop shipped to you directly from the manufacturer..... this method often reduces delivery time.
Shipping / handling / insurance is prepaid and added to invoice, FOB Point of Origin. (FOB stands for Freight On Board, which means that when your package(s) leave our facility in the hands of the shipping company, we are no longer responsible for them. At that time, you take title / ownership of the goods, and any and all responsibility for the package(s) is transferred to the shipping company).
Orders which contain a large number of items, or which exceed a certain weight limit for the shipping method selected, or may be subject to a discount, will be processed without a price indicated for shipping charges. You will be alerted to this by a message on the checkout pages. We will contact you with the shipping charge information once your order is received, and will ask for your approval of these charges before completing your order.
The carrier who delivers your merchandise is responsible for damage or loss incurred in transit. In order to receive compensation, you MUST follow these steps IMMEDIATELY:
1) Check contents for damage immediately.
2) Save all damaged goods with the carton and packing materials intact.
3) Ask the carrier for a damage inspection.
4) Contact us AFTER you have followed the above procedure, and we will do whatever we can
to help you resolve the situation.
All orders greater than $100 in value will be sent "Signature Required".
Please contact us to arrange for any special shipping requirements.